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Debrouil Unlimited Haircuts Terms of Service

Effective Date: 30/10/24

Welcome to Debrouil! By subscribing to our unlimited haircut services, you agree to the following Terms of Service. Please read them carefully to understand your rights and responsibilities.

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1. Agreement between Debrouil and Customers

   These Terms and Conditions ("Terms") govern the subscription service ("Debrouil Unlimited Haircuts") provided by Debrouil ("the Company") to its customers ("Customers"). By subscribing to our service, Customers agree to be bound by these Terms.




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2. Subscription Entitlement
   • Personal Use Only: Each subscription to Debrouil provides unlimited haircuts for personal use only, exclusively for the individual subscriber.
   • Included Services: Subscriptions cover standard dry haircuts and basic styling. Services such as coloring, wet shaves, washing, conditioning, and other specialty treatments are not included.
   • Home Barber Selection: Customers must choose a designated "home" barber location upon subscribing. Subscription fees may vary depending on the selected location.



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3. Fair Use Policy
   • Fair Use Limitations: Debrouil operates a fair use policy to ensure that all Customers have equitable access to the benefits of the subscription. We reserve the right to monitor usage and may take action if excessive or abusive usage is identified.
   • Usage Monitoring: In cases where usage is deemed excessive, the Company may contact the Customer to discuss adjustments or impose limitations as necessary.



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4. Subscription Billing and Payments
   • Billing Cycle: Subscriptions are billed on a monthly basis and renew automatically at the start of each billing period unless canceled by the Customer.
   • Payment Process: Payment is processed automatically using the payment method on file. By providing payment details, Customers authorize automatic monthly charges.
   • Failed Payments: If a payment is declined, Debrouil reserves the right to pause access to services until payment is received.



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5. Cancellation and Pause Policy
   • Customer-Initiated Cancellation: Customers may cancel their subscription at any time, but no refunds will be issued for any remaining days in the current billing cycle. Access to the service will continue until the end of the paid billing period.
   • Automatic Renewal: If you do not wish to renew your subscription for the following billing period, please ensure that you cancel your subscription prior to the renewal date to avoid automatic charges.



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6. Personal Information and Privacy
   • Required Information: Subscription enrollment requires Customers to provide their full name, contact details, and payment information. Subscribers must be aged 18 or older and reside in [your country/region].
   • Privacy Policy: All personal data is handled in accordance with Debrouil's Privacy Policy, available on our website.



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7. Changes to Services and Pricing
   • Service Amendments: Debrouil reserves the right to modify or withdraw the subscription service at any time. Customers will be notified of significant changes.
   • Pricing Adjustments: Subscription prices may be revised periodically, with changes taking effect at the start of the next billing cycle. Notice will be provided by email or other communication.



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8. Liability Disclaimer
   • Service Quality: While Debrouil strives to provide excellent service, specific results or satisfaction cannot be guaranteed.
   • Limitation of Liability: Debrouil is not liable for any indirect, incidental, or consequential damages arising from the use of our services. Our liability is limited to the subscription fee paid for the current billing period.



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9. Governing Law and Jurisdiction

   These Terms of Service shall be governed by the laws of United Kingdom without regard to conflict of laws. Any disputes arising from these Terms will be subject to the exclusive jurisdiction of the courts of United Kingdom.

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By subscribing to Debrouil Unlimited Haircuts, Customers acknowledge that they have read, understood, and agreed to these Terms and Conditions. Debrouil reserves the right to amend these Terms at any time, with any changes communicated to Customers via email or other notification means.

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Debrouil Refund Policy

Effective Date: 30/10/24

Debrouil strives to provide the highest level of service through our unlimited haircut subscription. We understand, however, that there may be times when a refund is requested. This Refund Policy explains when refunds are applicable and how they are processed.

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1. General Policy
   • Subscription-Based Service: Debrouil offers an unlimited haircut service based on a prepaid subscription model. Payments are billed at the start of each billing cycle (monthly, quarterly, or annually), and access to services is provided for the duration of the paid period.
   • No Refunds for Partially Used Billing Periods: Once a billing period has commenced, we do not offer refunds or credits for partial months, unused services, or for non-usage during the active subscription period. Customers retain access to services until the end of the current billing period.



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2. Exceptions
   • Service Interruptions or Closure: In the unlikely event that Debrouil is unable to provide services for an extended period, refunds may be offered on a pro-rated basis for the period during which services were unavailable.
   • Billing Errors: If there is an error in billing, such as an overcharge or double billing, Debrouil will correct the charge or issue a refund as appropriate.



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3. Cancellation Refunds
   • Customer-Initiated Cancellation: Customers may cancel their subscription at any time, but no refunds will be issued for any remaining days in the current billing cycle. Access to the service will continue until the end of the paid billing period.
   • Automatic Renewal: If you do not wish to renew your subscription for the following billing period, please ensure that you cancel your subscription prior to the renewal date to avoid automatic charges.



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4. Refund Requests
   • How to Request a Refund: If you believe you qualify for a refund under the terms of this policy, please contact us by email at [email protected] or by creating a ticket.
   • Processing Time: Approved refunds will be processed within 10–15 business days and will be issued to the original payment method. Processing times may vary depending on your bank or payment provider.



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5. Non-Refundable Items
   • Promotional Offers and Discounts: No refunds will be issued for discounted subscriptions or services purchased through special promotions.
   • Gift Subscriptions: Gifted subscriptions are non-refundable and are valid only for the specified duration.



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6. Changes to Refund Policy

   Debrouil reserves the right to modify or update this Refund Policy at any time. Any changes will be communicated via email or by posting the updated policy on our website. Continued use of Debrouil services after changes indicates acceptance of the revised policy.